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Privacy Policy 


Information


on data processing in accordance with Articles 13 and 14 EU General Data Protection Regulation (GDPR).
 

We would like to inform you about how your personal data are processed and what rights and remedies you are guaranteed under data protection law. The purpose and scope of data processing is primarily determined by the products and services agreed from time to time and by the individual products and services you have ordered.

 

 

Data Controller
 

Responsible data controller:
Wiener Privatbank SE
Parkring 12
1010 Vienna
Austria
T: +43-1-53431-0
E-mail: office@wienerprivatbank.com
 

Data Protection Officer of Wiener Privatbank SE:
Gertraud Wisiak
Parkring 12 
1010 Vienna
Austria
T: +43-1-53431-479
E-mail: datenschutz@wienerprivatbank.com


 

Data processing on our website 

 

Which data we process

The following information is processed during your visit to our website: your IP address, the date and time of accessing a page on our website, the name and version of your web browser, the website (URL) you visited before accessing this website, certain cookies (see below) and that information which you yourself provided by contacting us or filling in a form. 
There is no obligation to actually provide the data that we ask you to provide on our website. However, if you do not do so, you will not be able to use all the functions of the website.

Purposes of data processing 

We process your personal data for the following purposes:
 

  • to provide you with this website and to further improve and develop this website;  

  • to compile usage statistics; 

  • to detect, prevent and investigate attacks on our website; 

  • to respond to your requests; 

  • to carry out marketing activities; 

  • to register for our newsletter; 

  • to provide the TIPAS login.  

Hosting and Log-Files 

To operate this website, we require hosting services such as infrastructure and platform services, computing capacity, storage space, database services, security and maintenance services. We or our hosting service provider process data of our website visitors such as contact data, content data, usage data, meta and communication data due to our legitimate interest in a satisfactory and secure website offering. For the same reason, we or our hosting service provider process so-called server log files (e.g. website accessed, file, time of access, data volume, browser and operating system information, referrer website, IP address, user provider). We have concluded an order data processing contract with our hosting provider. 
Storage period: Log files are stored for a maximum of 3 months for security reasons (investigation of misuse or fraud). If it is necessary for evidentiary purposes due to an incident, data may be stored for longer.

 

Cookies 

The website www.wienerprivatbank.com uses functional cookies. Cookies are small text files, resp. data, which are placed on your device. We use cookies to adapt our offers to your needs and to make it easier for you to use our services. You can make settings in your browser to control the use of cookies, for example that your consent must be obtained before a cookie is used, or that cookies are generally blocked or deactivated. 
In principle, the Wiener Privatbank SE website only uses cookies that are necessary for the website to function. Please note that if cookies are deactivated, it may not be possible to make all the functions of our website fully available. 

Description of cookies used 
Name: CRAFT_CSRF_TOKEN 
Purpose: CSRF protection; facilitation of protection against cross-site-forgery attacks 
Expiration Date: when browser session ends 

After clicking on „EN“ or „DE“ in the navigation bar to select a language: 
Name: overrideAutoLang 
Purpose: comfort cookie to save your language selection in order to display the website in your chosen language when you visit it again
Expiration Date: after one month

Newsletter of Wiener Privatbank SE

You have the option of registering for our newsletter on our website www.wienerprivatbank.com to receive regular updates on our products, services and events. A valid e-mail address is required for registration. If you register for the newsletter on our website, we process personal data such as your e-mail address and your name based on your consent in accordance with Art. 6 para. 1 lit. a GDPR.
Before the newsletter is sent, you must expressly confirm that you wish to activate the newsletter service as part of the so-called double opt-in procedure. You will receive a confirmation e-mail asking you to confirm that you wish to receive the newsletter we have created. 
E-mail address and name data are processed exclusively for the purpose of sending the newsletter. You can revoke your consent for the future at any time either via the "unsubscribe" link contained in the newsletter or by sending an email to datenschutz@wienerprivatbank.com and thus unsubscribe from the newsletter free of charge. The revocation does not affect the legality of the data processing carried out on the basis of the consent until the revocation. The data will only be used to prove the correct processing of the previous activity (e.g. documentation of consent, previous mailings). 

Our newsletter tool is operated by CleverReach GmbH & Co. KG. By registering for the newsletter, you consent to your click and opening behavior being measured in order to provide you with the best possible newsletter service. 

 

Use of localStorage

The website www.wienerprivatbank.com uses localStorage, a function of your web browser in order to save specific settings and preferences. We specifically use localStorage in order to save the state of our contact widget so that we can display it to you in the way you prefer (open or closed). 

 

This data is not personal data and enables us to improve your user experience without collecting or processing personal data. You can control or delete the storage of this data at any time via your browser settings. 

YouTube/Google 

Wiener Privatbank SE sometimes uses YouTube to embed videos on the website www.wienerprivatbank.com . The videos from YouTube are only loaded when you allow this by actively clicking on a video. Before that, the transfer of your data to YouTube is prevented by a content blocker. For the purpose of video playback, YouTube requires the IP addresses of website users, as otherwise it cannot deliver the integrated content to the user's end device. 
The IP address and other data, such as device information, usage data, location data and browser and log data can be sent to servers in the USA. YouTube also sets its own cookies in your browser. 
You can find information on this in the privacy policy of the person responsible for YouTube videos: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland. Data Protection Declaration: https://policies.google.com/privacy
Opt-Out: https://adssettings.google.com/authenticated.  

The permissibility of data transfer to the USA is based on the EU Adequacy Decision of July 10, 2023 (EU-U.S. Data Privacy Framework). Google is certified under this framework: https://www.dataprivacyframework.gov/list 

 

Data Processing in connection with social media  

Wiener Privatbank SE is represented on various social media platforms with company pages or fan pages. If you visit one of our pages on this social media platform or interact with it, personal data about you may be processed. 
We would like to point out that we have only limited influence on data processing by the operators of the social media platform (e.g. management of members and the information shared). The data protection and terms of use of the respective platform operators apply. 

LinkedIn 

Wiener Privatbank SE operates a company page on the “LinkedIn” platform of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, Wiener Privatbank SE and LinkedIn are jointly responsible for data collection in accordance with the GDPR. The legality of data transfer to the USA is based on the EU’s adequacy decision of July 10, 2023 (EU-U.S. Data Privacy Framework). LinkedIn is certified under this framework: https://www.dataprivacyframework.gov/list 

When a user visits our LinkedIn company page, follows it, or interacts with it, LinkedIn processes personal data to provide us with page statistics. These data may be transferred to countries outside the European Union. The page statistics provided to us consist of aggregated data, and despite any joint responsibility, LinkedIn will not provide us with personal data of users in relation to page statistics, nor will it allow us to link page statistics to individual users. 
We operate the LinkedIn company page for marketing and communication purposes based on our legitimate interest (Art. 6 para. 1 lit. f GDPR). 
LinkedIn processes and stores personal data for page statistics according to its user agreement and privacy policy which can be found at https://www.linkedin.com/legal/privacy-policy

META/Facebook 

The Wiener Privatbank Facebook page (https://www.facebook.com/wienerprivatbank/) is operated by Wiener Privatbank SE on the technical platform of Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("META/Facebook" for short) via its own page.  

The processing of your data is exercised under the joint responsibility of Wiener Privatbank SE and META/Facebook in accordance with the GDPR - on the basis of our legitimate interest (pursuant to Art. 6 para. 1 lit. f GDPR). 

The data META/Facebook collects and processes about you in this context may be transferred to countries outside the European Union. META/Facebook guarantees compliance with European data protection law on the basis of standard contractual clauses. 
Further information on the processing of data by META/Facebook and the privacy policy can be found at https://www.facebook.com/privacy/explanation.

 

Processing of applicant data by Wiener Privatbank SE 

In the context of applications, we process the data transmitted by you for the purpose of processing (unsolicited) applications, checking suitability for an open position, making contact and keeping records. 
If you are hired as an employee, you will also be informed about the associated processing of your data. The processing of personal data in connection with (unsolicited) applications is generally based on the implementation of pre-contractual measures (Art 6 para 1 lit b GDPR). If photos (image data) are sent to us in the context of (unsolicited) applications, this data will be processed exclusively for the purposes of identification at the interview and assignment of the applicant documents. 

The data required in order to process your (unsolicited) application will be stored for a period of seven months after receipt of your application in accordance with the applicable legal provisions (in particular the Gleichbehandlungsgesetz-GlBG, Behinderteneinstellungsgesetz-BEinstG). For a longer retention period, your (express) consent is obtained in advance, which can be revoked at any time by e-mail to datenschutz@wienerprivatbank.com

 

Display of the contents of the website Wiener Privatbank Immobilien GmbH 

When you access the real estate page on www.wienerprivatbank.com, some of the content of the website of Wiener Privatbank Immobilien GmbH, a wholly owned subsidiary of Wiener Privatbank SE, is displayed. In the course of this, your data will be transferred to Wiener Privatbank Immobilien GmbH and thus processed. You can find more information on the processing of your data and the privacy policy of Wiener Privatbank Immobilien GmbH at https://privatbank.immo-export.at/datenschutz 

Link to the TIPAS login 

If you click on the link to the TIPAS login, you will be redirected to the registration form for your account and securities account management. Two functional cookies will be set:
Name: CSRFT759-S 
Purpose: CSRF-protection; protection against cross site-scripting attacks 
Expiration Date: when browser session ends 

Name: AL_SESS-S 
Purpose: Secure Session Cookie of the web Application firewall. This Cookie contains information, whether a user is successfully logged in and a session is valid 
Expiration Date: when browser session ends

 

Which data protection rights are you entitled to?

You have the right to access your stored date, the right to rectification, erasure or restriction of processing of your stored data, the right to object to the processing and a right to data portability in accordance with the requirements under data protection law.

If you are of the opinion that, in processing your data, we are in breach of Austrian or European data protection law, we ask you to contact us to allow us to resolve your concerns. 

Furthermore, you may also address any complaints you may have to the competent data protection authority:

Austrian Data Protection Authority-Österreichische Datenschutzbehörde
Barichgasse 40-42 
1030 Vienna 
Austria 
www.dsb.gv.at

 


Further information on our Privacy Policy can be found at  https://wienerprivatbank.com/en/privacy-policy.